Privacy Policy

General Data Protection Regulation – Privacy Statement

In CHRYSODALIA FOOD INDUSTRY LTD, we are committed to protect your privacy and personal information you provide us.
CHRYSODALIA FOOD INDUSTRY LTD (hereinafter “we”, “us” or “our”) is the Controller of the personal data you provide us. We collect use and protect the following personal data from you, that’s why we’ve developed this privacy policy which:

  • sets out the types of personal data that we collect
  • explains how and why we collect and use your personal data
  • explains the rights and choices you have when it comes to your personal data  

What information do we collect and where do we collect it from?

We collect and use through our Website:

  • Your contact details (including name and email address).
  • IP addresses, an IP address is a number assigned to your computer whenever you access the internet. It allows computers and servers to recognize and communicate with one another. IP addresses from which visitors appear to originate may be recorded for IT security and system diagnostic purposes. This information may also be used in aggregate form to conduct web site trend and performance analysis.
  • Google Analytics. We use Google Analytics and for more information about how Google Analytics are use can be found here
  • Personal data you provide about yourself anytime you contact us about our Services.

How and why we use personal data?

Your personal data is processed in CHRYSODALIA FOOD INDUSTRY LTD premises, located in Cyprus. We use personal data to make our services available to you and to provide you with information, products or services that you request from us.
Disclosure of Your Personal Information
We do not share your Personal Information with third parties except as indicated below:

Service providers: To our authorized service providers that perform certain services on our behalf, including for purposes of provision of the services you requested from us, customer management and security. These services may include fulfilling orders, processing credit card payments, risk and fraud detection and mitigation, providing customer service, advertising and marketing assistance.

Legal successors: To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by is among the assets transferred. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this privacy policy.

Other: To the extent this is necessary to fulfill any other purpose not mentioned above for which you provided Personal Information and, if applicable, your consent separately from this privacy policy.
We also disclose your Personal Information to other third parties, including official authorities, courts, or other public bodies only:
In response to a subpoena or similar investigative demand, a court order or other judicial or administrative order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; to comply with applicable law or cooperate with law enforcement, government or regulatory agencies;
To the extent a disclosure is necessary in connection with efforts to investigate, prevent, report or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to maintain and protect the security and integrity of our Website or infrastructure.
Third parties to whom we may disclose Personal Information may have their own privacy policies which describe how they use and protect Personal Information. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties.

How long do we keep it?

Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information.

Your rights

Access and correction: you have the right to access your personal data. This is sometimes called a ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you, we will provide it to you free of charge. Before providing personal information to you, we may ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information. If the information we hold about you is incorrect, you are entitled to ask us to correct any inaccuracies in the personal information.
Object to processing: you have the right to object to us processing your personal information if we are not entitled to use it any more.
Other Rights: in addition, you may have rights to have your information deleted if we are keeping it too long and have its processing restricted in certain circumstances.
You can also contact us if you wish to complain about how we have handled your personal data.
You can make a request or exercise these rights by contacting us at [email protected]
If you are still not satisfied with our response or you feel that your personal data has not been handled appropriately according to the law, you can contact the Office of the Commissioner of Protection of Personal Data and file a complaint with them.

Changes to this privacy statement

We may modify or amend this privacy statement from time to time. Therefore, we encourage you to periodically review this statement to be informed about how we are protecting your information.